When filing the annual return, please remember that the signature page cannot be submitted prior to the upload of the financial statements. The signature page is in reference to the financial statements so the statements must be uploaded before the completion of the submission process. Everything must be filed on time or the company will face late filing penalties.
Signature pages must be printed off, signed and then physically sent to the CRO. It is not possible yet to upload signature pages to CORE.
If an annual return is non-compliant:
Payment must be made for an annual return online:
ELECTRONIC PAYMENTSTo facilitate the implementation of PSD2, a European law which came into force recently to make it more secure for consumers to make electronic payments online, CRO had to make changes to our payment page, by adding 6 new fields. We are aware that some Core users have been having difficulties with these new fields and are encountering errors when trying to pay online. Please ensure that you fill in details in all 6 fields (Address 1, Address 2, City, Postcode, Country and Phone Number) to avoid errors and proceed with payment. The inputting of some special characters into the fields will cause errors and prevent the credit card entry screen from loading, for instance the phone number field does not accept brackets “(“ “)”. Any non-alphabetic/non-numeric characters apart from quotes and hyphens for the addresses should be avoided.The current CRO online systems tend to work better with the Internet Explorer browser so we would advise customers to use Internet Explorer where possible when e-filing. If you experience issues e-filing, changing to an alternative web browser may rectify the issue. Also be aware of the high volumes of users accessing the system at the same time and you may need to try again. If this does not resolve the issue, then contact the CRO: Telephone 00 353 (0) 1 804 5200/Lo call 1890 220 226* or firstname.lastname@example.org. With regards to electronic filing you can contact the Electronic Filing section on 00 353 (0) 1 804 5355/5374 or email email@example.com.*Note that the rates charged for the use of 1890 (LoCall) numbers may vary among different service providers.
If you have chosen to sign electronically and pay with a customer account or by credit card, then the submission is entirely electronic, so no signature page or cover sheet is needed unless your are signing as an EFA. As EFAs cannot in law certify the accounts they must attach an overall certificate to the patch page and file it with the CRO on or before the annual return's due date.
TRACKING DOCUMENTS USING CORE: Workspace & Company Watch Facility When you submit a document online to the CRO through CORE (CRO’s online filing system) you can use your Workspace to track the status of all documents that you have submitted electronically. As the status of the document changes on the CRO system it also changes within the workspace e.g. sent back, received, registered etc. https://core.cro.ie/Home/FullHelp. You can also put a watch on a particular company or companies that you are responsible for: https://core.cro.ie/Home/CompanyWatchRequestHelp.Using both of these facilities will ensure that you know if your documents have been received into the CRO and whether they have been sent back for amendments. If a document is sent back you will also receive notification of the returned document by email. Please ensure that you have provided an up-to-date and monitored email address and also check your spam folder. The email address used is the one associated with your CORE account and can be checked or changed in CORE under your profile in Administration. Electronic documents are not returned by post.
My financial statements pdf is too large and won't upload to CORE. What can I do?
A: PDF files should not be more than 5 mb. If your file is too large perhaps consider removing pictures/images from the financial statements. Copy the required text to a new Word processing document. There are other alternatives if using other Word Processors like CUTEFTP. Click File, Save As PDF. 3. Click the Radio Button “Minimise Size” and “Compress Pictures. Compress Pictures will offer options - the lower the resolution you choose - the smaller the size of the document. Click Ok and Save the Document as PDF. Reducing size of pdf accounts.pdf
Certification by EFA
Where the B1 form is filed by an Electronic Filing Agent (EFA), the EFA cannot certify the financial statements of the company. In that case, the financial statements must be certified separately by a director and the secretary using a Financial Statements Certification sheet which must be attached to the B1-Financial statement certification sheet which must be attached to the B1 - CERTIFICATE for EFAs filing Financial Statements.pdf
What do I need on my computer in order to file online?A: In order to file online you will need to have the following:
Where can I get further information?
Copyright 2020 Public Office Address: Companies Registration Office, Bloom House, Gloucester Place Lower, Dublin 1. Phone: +(353 1) 8045200
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