Latest News

Planned one hour downtime to Core and RBO from 5.30pm

Due to essential system maintenance, CRO online systems will be unavailable from 17:30 to 18:30, tomorrow evening Wednesday 19 January 2022.

Core Customer Portal and RBO portal will both be affected.

We would ask that you ensure to save all work that you are carrying out on the system before 17:30 tomorrow evening.

Apologies for the inconvenience caused.


Notice of planned downtime

Please be aware that this system will be unavailable between the hours of 5:30 pm and 6:30 pm today Monday 17th January, for essential system maintenance.

Please make sure you save your submissions before this time.

We apologise for the inconvenience.


CORE server issues

We are experiencing intermittent slow response times with CORE, RBO and their associated services. We are actively working to restore the servers to full capacity. We apologise for any inconvenience and thank you for your patience as we get things up and running to 100% again.


Office closed

The CRO office will be closed on December 27 & 28 and on January 3. There will be no phones or email answered on these days.


Due to essential system maintenance, CRO online systems will be unavailable from 12 to 1, Wednesday afternoon 22 December 2021.

Due to essential system maintenance, CRO & RBO online systems will be unavailable today from 12:00 to 13:00 GMT. Please save all work being carried out on the system before 12pm. We apologise for the inconvenience.


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