Latest News

CORE online system down from 5.30pm-6.30pm on Thursday 9 September

Due to essential system maintenance, CRO online systems will be unavailable from 17:30 to 18:30, Thursday 9th September 2021.

Core Customer Portal and Regi Back Office will be affected. RBO Register and RBO Back Office will not be affected.

We would ask that you ensure to save all work that you are carrying out on the system before 5.30pm tomorrow evening.

Apologies for the inconvenience caused.


Processing dates as on 27 August 2021

Here are the dates of submissions that we are currently working on.


CORE online system down from 5.30 pm to 6:30 pm on Thursday 26 August

Due to essential system maintenance, CRO online systems will be unavailable from 5.30 pm to 6:30 pm this evening, Thursday 26th August.

Core Customer Portal will all be affected.

RBO will not be affected.

We would ask that you ensure to save all work that you are carrying out on the system before 5.30pm this evening.

Apologies for the inconvenience caused.


CORE and RBO Register online systems down from 17:30 to 18:30 GMT Wednesday 18 August

CORE and RBO register online systems down from 17:30 to 18:30 GMT on Wednesday 18 August


CORE online system down from 6pm-7pm on Thursday 12 August.

Due to essential system maintenance, CRO online systems will be unavailable from 6pm to 7pm, Thursday evening 12th August.

Core and Regi back office will be down but RBO will be unaffected.

We would ask that you make sure to save all work that you are carrying out in the system before 6pm this evening.

Apologies for the inconvenience caused.


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