1. Credit / debit card:
- for on-line filing of B1 annual returns, C1 forms and Business Name applications through CORE at core.cro.ie
- for filing submissions and purchasing documents in the CRO Public Office,
- for making searches and purchasing documents on-line,
- for making a deposit to a Customer Account.
NB: Only "Chip-and-Pin" credit or debit cards can be accepted for payment by the CRO
2. Customer Accounts:
- when filing documents on-line through software packages - the fees are automatically charged to a Customer Account.
- when filing on-line through CORE - the presenter should tick the box and insert a PIN to authorise the deduction of the fee from their Account at the capture stage.
- when filing manual/ paper documents - the fee can be charged to a Customer Account by attaching a Payment Authorisation Form (PAF) to the document.
- Customer Accounts can be set up on-line and deposits can be made to Accounts on-line - go to CRO Accounts System.
- Form B1 (annual return) can be paid for by credit card or by using a customer account.
3. Postal money order/ bank draft/ cheque:
- the postal money order, bank draft or cheque should be made payable to the Companies Registration Office (full title);
- foreign currency, sterling and euro items drawn on banks outside the Republic of Ireland are not acceptable, because of service charges for cheque clearance;
- payments from outside the Republic of Ireland for document registration, document requests and miscellaneous services must be on a euro denominated bank draft drawn on a bank in the Irish clearing system.
- The CRO does not accept this method of payment to top up a Customer Account or to pay the fee for an annual return (form B1). A Customer Account can be topped up by Credit Card or through an Electronic Funds Transfer (EFT) provided that you put your Customer Account number as a reference on the EFT and you notify us by email that such a transfer has occurred.
- it is not advisable to send cash by post and CRO accepts no liability for cash lost in the postal system.
- Payment for an annual return document (form B1) cannot be made through cash. Payment must be made online.
Over many years the CRO has issued credit notes to customers in place of cash refunds. Following legal advice received by CRO, and as part of CRO`s intention to move to a full e-payments based system for all monies charged and received from customers, it is the CRO`s intention to phase out the acceptance of historic credit notes. This will commence on 1st January 2020 and be implemented on a rolling six year basis. Thus, all credit notes issued by CRO dated prior to 1st January 2014 will not be honoured as payment from customers for either charges for services or customer account receipts, from that date.
In order to address a growing problem with dishonoured (ie bounced) cheques, the following measures are strictly enforced by CRO:
(1) CRO does not accept cheques from companies/ presenters who have defaulted on payment in the past. In such cases, until such time as the outstanding debt to CRO is cleared, payment for all future filings must be by cash, postal money order or bank draft.
(2) CRO rejects submissions where a cheque bounces. Where a cheque used to pay for a submission is returned uncashed by the bank, the submission will be rejected for registration unless the cheque is replaced by cash, money/ postal order or bank draft within 14 days.
CRO would appreciate your cooperation in adhering to these rules.