Blank Payment Screen - Realex not showing up.
In an instance where you encounter a blank screen after you have inputted your details in the first Realex screen (see screen below) you should check the following known causes of this issue.
- You have not allowed 3rd party cookies.
- There is an & or () in the name or address.
- The Country Code is not correct in the phone number.
- The country entered is England, Wales, Scotland, or Guernsey, rather than enter any of the aforementioned please enter “United Kingdom”.